Terms of Sale for Print Products

Updated November 20, 2020

This Terms of Sale governs the sale of Washington Post Print Products (the “Print Products”).

1. Print Products

The Washington Post Print Products include home delivery of the printed version of The Washington Post newspaper and may include access to some or all of Washington Post Digital Products, such as the website (www.washingtonpost.com), mobile site, and tablet and mobile apps. By using any of the Digital Products, you agree to our Terms of Service and Privacy Policy.

You can view The Post’s various subscription offerings at https://account.washingtonpost.com/acquisition. We also offer gift subscriptions at https://subscribe.washingtonpost.com/gift.

The Post reserves the right to modify the content, type and availability of any Print Products at any time.

2. Subscription

a. Auto-renewing Subscription. Your Print Product subscription, which may start with a promotional rate, will auto-renew at the end of the cycle stated at the time of your order (“Billing Period”) unless and until you cancel your subscription or we terminate it. You can view the date of your next scheduled payment by logging in to your account on our website and clicking on the “My Subscriptions” tab.

b. Differing Subscriptions/Promotions. The Post may offer a number of types of subscriptions, including subscriptions to different Washington Post products and special promotions. Any materially different terms from those described in these Terms of Sale will be disclosed at the time of purchase or in other communications made available to you. You can find specific details regarding your subscription by logging in to your account on our website and clicking on the “My Subscriptions” tab. We reserve the right to change or terminate any offered subscriptions or promotions at any time. All Print Product subscriptions include delivery of our special Thanksgiving Day edition and other special editions as may be designated by The Post (up to 12 per calendar year). You will be charged your then-current Sunday home delivery rate for these editions. Unless otherwise stated, your subscription does not include TV Week. New print subscriptions may be charged a one-time activation fee.

c. Eligibility. Print Product offers are valid only in limited locations within The Washington Post’s 7-day home-delivery area for new subscribers and those who have not been a Washington Post subscriber for the past thirty (30) days. Offers cannot be combined with any other Washington Post reduced-price home-delivery sales offers.

3. Billing

a. Payment Method. You can pay for your subscription with a major credit card (“Payment Method”). Only credit cards are eligible for payment. Do not sign up for a subscription by identifying a debit card in the credit card option. A debit card may also be known as a “check” or “ATM” card and typically has the word “debit” on it. You may edit your Payment Method information by logging in to your account on our website and clicking on the “My Subscriptions” tab. If your payment is unsuccessful by reason of insufficient funds, expiration, or otherwise, you remain responsible for any uncollected amount.

b. Recurring Billing. By placing an order for a subscription, you authorize us to charge you the subscription fee then in effect at the beginning of each Billing Period to your Payment Method. For example, you authorize us to charge your Payment Method the promotional rate disclosed on the subscription screen in the initial Billing Period (if applicable) and the regular subscription rate in subsequent Bill Periods. We automatically bill your Payment Method on the last day of each Billing Period. We reserve the right to change the timing of our billing, in particular, in the event your Payment Method has not successfully settled. If your Payment Method is declined for a recurring payment of your subscription fee, you have ninety (90) days to provide us a new Payment Method or your subscription will be canceled.

You acknowledge that the amount charged each Billing Period may vary for reasons that may include price changes or changing your subscription, and you authorize us to charge your Payment Method for such varying amount each Billing Period.

c. Price Changes. We reserve the right to change subscription fees for any of our subscriptions at any time. We will notify you of any changes if the regular fee for your subscription changes from what was stated at the time of your initial order. You will have an opportunity to cancel or change your subscription at that time. If you do not cancel or change your subscription, you will be charged the new subscription fee at your next Billing Period.

d. Billing Period. We will charge the subscription fee at the commencement of your subscription or, if applicable, at the end of your free trial period, and automatically on the first calendar day of each Billing Period thereafter unless and until your subscription is cancelled.

e. One-Time Purchases. When you purchase a stand-alone product, such as a gift subscription, we will charge your Payment Method at the time of purchase.

4. Cancellations and Refunds

a. Cancellations. For Print Products, you can cancel your subscription by calling Customer Care at 202-334-6100 and speaking with a representative or by emailing us at homedelivery@washpost.com.

b. Refunds. Payments are non-refundable, and there are no refunds or credits for partially used Billing Periods. We reserve the right, however, to issue refunds or credits at our sole discretion. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future.

5. E-Sign Disclosure and Consent. By purchasing a Print Product subscription and/or clicking on the box at account opening, you consent to receive notices, disclosures, agreements, policies, receipts, confirmations, transaction information, account information, other communications, and changes or updates to any such documents electronically (collectively, the “Electronic Communications”). We will provide these Electronic Communications by posting them on the profile page for your account on the Washington Post website and/or emailing them to your primary email address associated with your Print Product subscription. You agree that the Electronic Communications will satisfy any legal communication requirements, including that such communications be in writing. Electronic Communications will be deemed received by you within 24 hours of the time posted to our website or on the profile page for your account, or within 24 hours of the time emailed to you unless we receive notice that the email was not delivered.

a. System Requirements to Access Information. To receive Electronic Communications, you must have the following equipment and software:

• a computer or other device with an Internet connection;

• a current web browser that includes 128-bit encryption (e.g. Internet Explorer version 6.0 and above, Firefox version 2.0 and above, Chrome version 3.0 and above, or Safari 3.0 and above) with cookies enabled;

• Adobe Acrobat Reader version 8.0 and above to open documents in .pdf format;

• a valid email address (your primary email address associated with the Print Product Subscription); and

• sufficient storage space or other methods (e.g., a USB drive or secure online storage) to save past Electronic Communications or a printer to print them.

Your access to this page verifies that your system/device meets these requirements. You also confirm that you have access to the necessary equipment and are able to receive, open, print, or store Electronic Communications.

It is your responsibility to keep your primary email address up to date. You can change your primary email address by logging in to your account on our website and accessing your profile. You agree that Electronic Communications sent to a primary email address that is incorrect, out of date, blocked by your service provider, or cannot be received due to your failure to maintain the system requirements, will be deemed to have been provided to you. If an Electronic Communication is returned to us because an email your address becomes invalid, we may deem your subscription to be inactive, and you will not receive or have access to your subscription until we receive a valid, working primary email address from you.